Home Satis user 24/08/2020

Our goal
is satisfaction.
Of our customers
and their customers.

 

Increasing satisfaction means increasing loyalty and sales.

From this assumption we start to create strategies and activities that improve Customer Satisfaction, putting in place integrated skills of Marketing, Communication, CRM, System Integration, Data Analysis and Customer Service.

 

A group with different specializations integrated under the same roof
We create custom projects built around the customer and his needs
Knowledge

Thanks to CRM data analysis and customer service companies, we know the customers and their needs. On this basis we develop the most suitable marketing strategy to create or improve the relationship with the brand.

Customization

The deep expertise in developing platforms and applications, allows us to work on all touch points, focusing on those most related to people and more in line with the content to communicate.

Empathy

We transform content into experience by adopting an analytical approach to evaluate ongoing performance; and emotional, thanks to an approach that blends creativity and innovation.

The Group.
Four companies working in an integrated way under the supervision of a horizontal management able to maintain a broad vision and manage synergies.
DATA MANAGEMENT & SYSTEM INTEGRATION
Top Consulting & Services

IT system development, system integration and new technologies and solutions to support companies in the innovation process.

  • CMS Systems, Portals and Websites
  • ECommerce Platforms
  • Mobile and social applications
  • Loyalty, Advocacy and Contest Platforms
  • Virtual assistants
  • Data Mining, BI and Datamining
  • VoIP and Voice applications
  • CRM and Contact Center applications
COMMUNICATION STRATEGY
Garden65

Multi-channel communication strategy and projects to create dialogue and interaction between people and brands.

  • Marketing and Communication Strategy
  • Creation and management of websites
  • Creation and management of eCommerce channels
  • Social media strategy and management
  • Engagement activities
  • Digital multi-channel ATL and BTL campaigns
  • Communication Intelligence
EVENT & PRESS OFFICE
Alchimie

Developing and managing physical, digital and hybrid events with the aim of offering innovative and memorable brand experiences.

  • Concept event design
  • Definition and management logistics
  • Management of technical and technological infrastructure
  • Event promotion strategy
  • Digital and social amplification
  • Public Relations
  • Influencer Management
COMMUNICATION STRATEGY
Garden65

Multi-channel communication strategy and projects to create dialogue and interaction between people and brands.

  • Marketing and Communication Strategy
  • Creation and management of websites
  • Creation and management of eCommerce channels
  • Social media strategy and management
  • Engagement activities
  • Digital multi-channel ATL and BTL campaigns
  • Communication Intelligence
Number.
Years of experience
Employees in 2 locations
Customers in the last 5 years
+
% Average annual growth
Customers.
Here are some of the clients we’ve followed in recent years.

We don’t have the solution ready, but we can find it.

Rome
Via Benedetto Croce 36, 00142
Milan
Viale Sarca 336 - Building 12, 20126
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